FAQ

How long does shipping take?

Orders ship within 7-15 business days, and every order leaves with a tracking number so you can follow it as it moves.

What does shipping cost?

Shipping is free on orders over $50.

Can I return a pair?

Yes. Returns are accepted within 30 days of delivery. Get in touch and we will walk you through the steps.

How do I know my pair is the right size?

Sizing can shift slightly between models and brands, so take a minute to check the size guidance on each product page before you order. If something feels off when the shoes arrive, our 30-day return window is there for you.

Are the sneakers authentic?

Seasonsole sells branded sneakers only. Each pair is what the product page says it is, and we keep the details on every listing clear so you know exactly what you are ordering.

How do I follow the season and collect my favourite signature models?

Our selection moves with the season. New pairs come in and go out as the calendar turns, and the signature models you keep coming back to are the ones we try to have on hand. Check the store regularly, add the pairs you want to your collection, and wear them while they are in season.

• Browse by the current season to see what is in stock now.
• Keep an eye on the signature models you like best.
• Order early when you find a pair you want, since availability can change.

Which brands do you carry?

Seasonsole carries Nike, Air Jordan and Adidas sneakers at discount prices.

What payment methods do you accept?

Checkout is secure, so you can pay with confidence. The available payment options are shown at checkout before you confirm your order.

How can I reach support?

Message us on WhatsApp or use the contact form. We are glad to help with sizing, order questions and returns.

Where can I track my order?

Once your order ships, you receive a tracking number. Use it to see where your package is and when it is expected.